Contact DeeplyHeard

We read every message. We typically respond within two business days.

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Response time

We respond to all messages within two business days. Accessibility issues are prioritised and usually answered within one business day.

What we can help with

Account questions, privacy and data requests, accessibility barriers, feedback about the platform, and general questions about how DeeplyHeard works.

What we cannot help with

DeeplyHeard is not a crisis service and cannot provide mental health support. If you are in crisis, please use the resources below.

Get in touch

For general support, privacy and data requests, accessibility concerns, or any other questions, we handle everything through one inbox.

support@deeplyheard.org

We respond within 2 business days.

If you are in crisis

DeeplyHeard is not a crisis service. If you are in immediate danger or need urgent mental health support, please contact:

  • 988 Suicide & Crisis Lifeline: call or text 988
  • Crisis Text Line: text HOME to 741741
  • Emergency services: call 911 or go to your nearest emergency room