Privacy Policy

Your email address — used only for authentication. It is never shown to other users and never used for marketing.

Your username — the name you choose at onboarding. This is your platform identity, separate from your email.

Your journey data — the life event you select and your current stage. This is used to place you in the right community.

Your journal entries — stored encrypted. Only you can read them.

Your mood logs, milestones, and posts — stored under your chosen identity (username, anonymous, or stage-only), never linked to your email.

Your real name. Your location. Your phone number. A profile photo. Your browsing history. Anything from third-party services.

We use no advertising pixels, no analytics that track you across sites, and no social login that links your DeeplyHeard account to an external identity.

Only to run the platform for you. Your data is not sold, shared with advertisers, or used to train AI models.

We use Supabase (a Postgres-based platform) to store your data, with Row Level Security enabled on all tables — meaning database queries are enforced at the database level to prevent cross-user data access.

Your journal entries: only you.

Your mood logs and milestones: only you.

Your posts: other authenticated users on the platform, displayed under your chosen identity. If you post anonymously, your username and email are never included in or derivable from what others see.

Your email address: nobody except you and our authentication system.

You can delete your account at any time from your profile settings. Deletion is immediate and complete — all your data is removed from our systems within 24 hours. There is no waiting period and no way to recover the account afterward.

You can also export all your data before deleting, from the same settings page.

We use a single session cookie managed by Supabase Auth to keep you logged in. That's it.

No tracking cookies. No third-party cookies. No advertising cookies.

If you have questions about your privacy or how your data is handled, you can reach us through the feedback form in your profile settings, or by emailing privacy@deeplyheard.org.